Consumer protection

Penguin settles ebook investigation in Europe

April 24, 2013 | 1 Comments

The last standing publisher, Penguin, has reached a settlement agreement with the European Commission (EC) which ends the EC’s 16 month long investigation into the alleged price fixing of e-books in Europe. As explained in...

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Bytecard is the first to get bitten

April 23, 2013 | 1 Comments

Bytecard Pty. Limited (better known as Netspeed Internet Communications) (Bytecard), an internet service provider, is the first company to be taken to court by the ACCC under the new unfair contract terms provisions of the...

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Narta told NO!

April 18, 2013 | 0 Comments

Following up on our post earlier this year, Narta International Pty Ltd (Narta), the largest independent electrical buying group in Australasia, was denied authorisation for proposed arrangements allowing it to set a minimum advertising price...

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ACCC Chairman Rod Sims recently addressed the National Press Club (the speech is available here) on the subject of economic philosophy and the role of the ACCC in Australia’s market economy.  In addition to reviewing...

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Vodafail

Vodafail – The saga continues…

April 4, 2013 | 0 Comments

You may remember the widespread problems Vodafone customers experienced in 2010 – 2011.  More than 23,000 customers complained of call drop outs, slow internet performance and poor reception.  This incident resulted in the birth of...

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consumer guarantees

Calling all Consumers – it is your day!

April 3, 2013 | 0 Comments

Friday, 15 March 2013 was ‘World Consumer Rights Day.’  On this day, Chairman of the Australian Competition and Consumer Commission (ACCC), Rod Sims, took the time to restate the ACCC’s commitment to championing the rights...

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An adept scam by Adepto

March 28, 2013 | 0 Comments

This week’s Federal Court decision against Adepto Publications Pty Ltd (Adepto) has reinforced the serious penalties that may be imposed on companies, directors and managers for misleading or deceptive conduct. On 26 March 2013, the Federal...

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Think before you jump this Easter

March 21, 2013 | 1 Comments

Following a recent survey of over 650 people, conducted by Kidsafe Western Australia on behalf of the ACCC, the ACCC is warning parents and carers about safe trampoline practices.  The survey revealed that nearly 40%...

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The ACCC has indicated that its educative and engagement approach to the national unfair contract terms regime is over and has warned that it is now looking at enforcement. On 15 March 2013 the ACCC...

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Online real estate listing company All Homes Pty Ltd has provided the ACCC with a court enforceable undertaking following concerns that All Homes had attempted to induce an understanding between real estate agents as to...

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