Consumer protection

Justice Bennett v Justin Bieber

September 19, 2012 | 0 Comments

The Full Federal Court has dismissed an appeal by two Australian mobile premium service providers against an earlier judgment that particular advertisements were misleading or likely to mislead consumers about continuing premium rate mobile phone...

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UK petrol stations under the pump

September 14, 2012 | 0 Comments

The crusades against petrol prices continue, with the UK OFT the latest regulator to take up the cause. Since at least February this year, the OFT has been fielding calls to investigate petrol retailers. It...

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Two more shots in the supermarket war

August 28, 2012 | 0 Comments

Two reports released last week attack the supermarket majors for anti-competitive practices, returning the focus to the ACCC’s consideration of groceries and adding to calls for a formal investigation. The peak employer organisation for independent...

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In recent weeks, we’ve had two indications of the way in which misleading and deceptive conduct provisions apply to third party content on social platforms like Facebook. While we’ve known for a long time that...

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On 18 July 2012, the US Consumer Financial Protection Bureau (CFPB) announced that it had reached a settlement with Capital One Bank (USA) (Capital One) in relation to alleged misleading or deceptive conduct in credit...

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It’s probably fair to say that “truth in advertising” is a pretty elastic concept.  But for those businesses that like to stretch that band an inch too far may find themselves stretched further by the...

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Parliament hasn’t given the ACCC any new powers to perform its role as “carbon cop”, but the Commission’s early track record suggests it’s keeping energy retailers (and others) on their toes. ACCC Chairman Rod Sims...

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The ACCC steps in to help us bag a bargain

June 13, 2012 | 0 Comments

Australian consumers, like consumers in many other countries, love to shop online.  Web-savvy fashion moguls can navigate the world’s virtual shopping mall and locate their favourite pieces within a matter of minutes – and often...

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On 17 February 2012, Food Standards Australia New Zealand (FSANZ) called for submissions on a draft nutrition, health and related claims Standard. It is intended that the new standard would regulate voluntary statements made by...

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As the ACCC keeps a close eye on energy retailers, its recent success in the Federal Court against Energy Watch is worth mentioning. The Court found that Energy Watch Pty Ltd, a provider of brokering...

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